Alchemy Lending is committed to making our products and services, and those of the banks we partner with, accessible to meet the needs of all our customers. We are working to enhance our site and increase accessibility and usability for all customers.
Online and mobile accessibility
We strive to follow the globally recognized standards of the World Wide Web Consortium (W3C) to provide content that’s compatible with computer-based assistive technologies, browsers, and operating systems. We recommend using the most current versions of the manufacturer's assistive technology applications, along with a current version of browsers and operating systems. We also recommend trying different types of browsers and/or operating systems with assistive technology applications to determine which combination works best for you.
Most browsers and/or operating systems have built-in accessibility features that Alchemy Lending supports, from the ability to change colors, contrast and text size to using screen readers and skip controls.
For the best experience, please keep your mobile and online technology up to date.
- Use the latest version of your web browser.
- Use the browser controls to adjust the size and colors of content on a web page. We’ve designed our website content to work with these controls.
Telecommunications Relay and Teletypewriter Services
- Deaf or hard of hearing customers can call us using Teletypewriter (TTY/TDD) machines.
Accessible Statement Alternatives
- Upon request, Alchemy Lending can arrange for large-print of statements. To request this free service, call to speak to an Alchemy Lending representative (or for TTY).
If you have questions, concerns, or feedback about the accessibility of this website, you should contact us at:
Telephone: 212-601-2841 on Monday to Friday: 9AM - 5 PM EST.
Mail: Alchemy Marketplace, Inc., One World Trade Center, Suite 8500, New York, NY, 10007.